How do I get a Username and Password?

To create an account you will need to speak to the commissioning Agent in charge of your project. They will require you to give them details such as your name, email address, company, phone number, and role in the project. A login and password will be emailed to you after speaking with the Commissioning Agent.
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I have a Username and Password, so how do I sign in?

You should have received a username and password from your Commissioning Agent. You can then visit the login page and enter your username and password to login. Please remember that your password is case sensitive so capital or lower case letters make a difference.
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I already logged in, so why am I logged off automatically?

You will be automatically logged off after an administrator-defined length of inactivity, usually 2 hours. This is a security precaution to prevent others from using your login on a computer you had previously used.
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I forgot my Username.

Your username is your email address. If you never received an email from telling you what your username and password are, then your information may not be correct. Please either contact your Lead CA for the project or click the “Request Access” button on the login page.
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I forgot my Password.

If you forgot your password, you should click the “Forgot password?” link next to the Sign In button on the log in page. Enter your email address and a notification will be sent. You should shortly receive a new randomized password, which you can change after you next log in.
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